Get in Touch with Aruvi Spices
+91 72042 16951
aruviventures.blr@gmail.com
support@aruvispices.com
Vijayanagar, Bangalore.
Karnataka 560040.
We love hearing from you! Whether you have a question about our products, your recent order, or just want to share your cooking experience, we’re always here to help.
Our goal is to make every meal flavorful and every customer happy.
Customer Support Hours
Monday – Saturday: 10:00 AM to 6:00 PM
Sunday: Closed (but we’ll get back to you soon!)
How Can We Help You?
Please fill out the form below with your details and message.
Our team will get back to you within 24 hours (excluding weekends and holidays).
Wholesale & Business Enquiries
Interested in bulk orders or becoming a reseller?
We supply premium-quality spices, masalas, and blends for:
Retail shops
Restaurants & catering services
Export / private labeling
Write to us at business@aruvispices.com or WhatsApp us for collaboration opportunities.
Our Commitment
At Aruvi Spices, we promise:
100% pure and natural products
FSSAI-certified quality
Fast and secure shipping across India
Dedicated customer care support
Frequently Asked Question!
We usually process all orders within 1–2 business days of confirmation.
Delivery time depends on your location:
Metro Cities: 3–5 working days
Other Cities & Towns: 5–7 working days
Remote Areas: 7–10 working days
Once shipped, you’ll receive a tracking link via WhatsApp or email to follow your package.
Due to the nature of food items, returns are accepted only in case of damaged or incorrect products.
If you receive a wrong or damaged item, please contact us within 48 hours of delivery with photos/video proof.
We’ll quickly arrange a replacement or refund.
For more details, check our Refund & Cancellation Policy.
Yes, we do!
Aruvi Spices supplies premium-quality masala powders and whole spices to retailers, restaurants, caterers, and distributors across India.
For bulk orders or collaboration, email us at [business@aruvispices.com] or WhatsApp us with your business details.
Most Aruvi Spices products have a shelf life of 6 to 12 months from the packaging date.
Since we don’t use preservatives, we recommend using the product within the mentioned period for the best taste and aroma.
Never! ❌
Our entire range is 100% natural and FSSAI-certified.
We don’t use artificial colors, chemicals, or synthetic additives — only pure, handpicked ingredients sourced directly from trusted farmers.
Absolutely!
Our masala blends like Sambar Powder, Curry Masala, and Biryani Masala are multi-purpose.
They can be used for both vegetarian and non-vegetarian recipes, enhancing flavor naturally without overpowering the dish.
We accept all major payment options for your convenience:
💳 Credit / Debit Cards (Visa, Mastercard, RuPay)
📱 UPI (Google Pay, PhonePe, Paytm, BHIM)
🏦 Net Banking
📦 Cash on Delivery (for select locations)
All online transactions are processed securely through Razorpay, ensuring safe and encrypted payments.
Absolutely ✅
Your payment details are 100% safe and encrypted via Razorpay Secure Gateway.
We never store your card or banking information — your data is protected under PCI-DSS standards.
Once your order is shipped, you’ll receive a tracking link via WhatsApp or email.
You can click the link to see your order’s real-time status and estimated delivery date.
Alternatively, log in to your account → My Orders → Track Order.
If your order hasn’t arrived within the estimated time, please:
Check the tracking link for updates.
Verify your shipping address.
Contact us at [your email address] or WhatsApp: [your number] — our support team will assist you promptly.
Yes! 🌿 Every Aruvi Spices product is made from handpicked, natural ingredients.
We use no preservatives, artificial colors, or MSG — only pure, farm-fresh spices and traditional blends prepared hygienically to retain their aroma and nutrition.
I am item content. Click edit button to change this text. Lorem ipsum dolor sit amet, conYou can reach our support team easily through:
📧 Email: support@aruvispices.com
📞 WhatsApp / Call: +919591616951 / +917204216951
Our support hours are 10 AM – 6 PM (Mon–Sat).
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To maintain freshness and aroma, store our spices in an airtight glass or steel container.
Keep them in a cool, dry place away from direct sunlight and moisture.
Avoid refrigeration — it can cause clumping and loss of natural oils.
💡 Tip: Always use a clean, dry spoon while handling spices for longer shelf life.
Yes! All our spice blends are stone-ground or slow-roasted in small batches using traditional Tamil Nadu recipes.
This ensures our powders retain their natural color, strong aroma, and authentic home-style flavor — just like grandma’s kitchen!
That’s actually a good sign! 😊
Since we use natural ingredients with no artificial color stabilizers, slight variations in shade or texture may occur.
It reflects the authenticity of the spices — each batch is freshly ground for your order.
All Aruvi Spices packs come with:
The official Aruvi Spices logo
FSSAI license number
Batch number and manufacturing date
If you ever have doubts, you can contact our team with a photo of your pack for instant verification.
Orders can be cancelled within 6 hours of placing, only if they haven’t been shipped yet.
Once the order is dispatched, cancellation isn’t possible.
If you still wish to modify your order, please contact our support team as soon as possible.
We offer hassle-free replacements or refunds for:
Wrong items delivered
Damaged or defective packaging
Missing products
To initiate a return, contact us within 48 hours of delivery with your order number and clear photos/video.
Check our detailed Refund & Cancellation Policy for full terms.
If your order hasn’t been shipped yet, yes!
Please contact our team immediately via email or WhatsApp, and we’ll update the address.
Once shipped, changes are not possible.
📧 Email: support@aruvispices.com
📞 WhatsApp / Call: +91 9591616951 / +91 7204216951
🕒 Available: Monday to Saturday, 10:00 AM – 6:00 PM
Our support team typically responds within 24 working hours.